Frequently Asked Questions
Everything you need to know about LUNARIA SKIN products, shipping, and care.
Are LUNARIA SKIN products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective. We prioritize clean, non-irritating ingredients, but we always recommend a patch test before full application.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Do you test your products on animals?
Absolutely not. LUNARIA SKIN is 100% cruelty-free. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange, provided the product is at least 50% full.
How should I store my skincare products?
To maintain the potency of our active ingredients, store your products in a cool, dry place away from direct sunlight. Some customers prefer keeping our serums in a skincare fridge for an extra cooling effect.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.