Returns & Exchanges
At Lunaria Skin, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day return policy for most products in their original condition. Please note that for hygiene reasons, skincare products must be unopened and seals intact to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all protective seals are unbroken to guarantee eligibility.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
